In order to meet the criteria established in relation to Law 25 of Quebec on information technologies and the protection of privacy, this policy describes how we manage the collection of information, use, and retention of your data while respecting the confidentiality of your personal information.
Collection of personal information
We collect data when you participate in telephone inquiries, appointments, consultations or when you interact with our website and online services. This data may include items such as your name, address, telephone number, email address, as well as information regarding your health history and the reason for your consultation.
Use of personal information
The information you share allows us to provide personalized service, to efficiently manage your appointments, and to establish relevant communication with you.
Disclosure of Personal Information
We categorically undertake not to voluntarily transfer, share or reveal your data to third parties, unless required by law and/or as part of a professional inspection. Certain data may be transmitted to other professionals only after your written consent and at your request. Any information you provide is treated with the utmost care and is used for internal purposes only.
Duration of retention of personal information
We keep your information in accordance with current professional standards and legal obligations. Procedures are in place to ensure secure deletion of data that is no longer required. Your personal information is stored in secure locations, such as locked filing cabinets and/or protected electronic files.
Responsible for processing personal information:
Hypnosis Hélène Tranchemontagne at 514-596-0276
Security of personal information
We have implemented rigorous protocols to guarantee the security of your data, protecting it from unauthorized access, possible loss or unwanted disclosure. When you share information online, especially when booking an appointment, rest assured that it is transmitted securely.
Permission to access
We undertake to recognize a right of access and rectification to those concerned wishing to consult, modify or even delete information concerning them.
We will process your request for access, correction or deletion of your personal information within the time limits prescribed by applicable law. Please note that we may need to verify your identity before responding to your request.
"Webnode" data is hosted in European Union countries and is subject to the GDPR (General Data Protection Regulation)
Security of personal information
The personal information we collect is stored in a secure environment. To ensure the security of your personal information, we use the following measures:
• SSL protocol
• Access management – authorized person
• Automatic computer backup
• Login password
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your information. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.
In the event of a confidentiality incident, we undertake to keep a record of all incidents and to quickly take measures to reduce the risk of harm being caused to the persons concerned.
We are committed to respecting the legislative provisions set out in: The Act respecting the protection of personal information in the private sector, SQ 2021, c. 25; and/or Act respecting the protection of personal information and electronic documents, SC 2000, c 5.
In the event of a dispute, the dispute should be settled before the court of Montreal, Quebec, Canada located at 1 Rue Notre-Dame Est, Montreal, QC, H2Y 1B6.
Hélène Tranchemontagne-hypnotherapist reserves the right to modify its confidentiality policy at any time, without notice. We suggest that you check this page frequently for terms and conditions.
Updated October 31, 2023